Terms & Conditions

1) Any confirmation is subject to a non-refundable advance deposit of Rs. 2000/- Per Person and has to be paid immediately, after that
2) Balance Payment has to be made in advance and must be paid & as per time limit given at the time of confirmation.
3) Payments can be remitted through any of the following mode and is subject to realization.
                  a. Demand Draft: In favor of Neptune Holidays Pvt. Ltd. payable at Kolkata
                  b. At Par Cheque: Issue in the name of Neptune Holidays Pvt. Ltd.
                  c. Bank Details for Cash / Cheque Deposit:
 

BANK NAME - HDFC BANK LTD
A/C NAME   -   NEPTUNE HOLIDAYS PVT. LTD.
A/C NO -          06938730000093
IFSC Code -     HDFC0000693
BRANCH -       PARK STREET,  KOLKATA -16
After Depositing The Payment , Please FAX Us The Deposit Slip At 033-4022 9592 With The File No. , Or   Mail Us : accounts@neptuneholidays.com

Amendment of booked tour will be treated as Cancellation. However, minor amendments can be made on the payment of a communication charge, which will vary from case to case.

Refund will be paid to the source through which the guest has booked. Any refund will take at least 15 days to process & will be sent to you by a/c payee cheque only.

** NO REFUND WILL BE MADE AGAINST ANY UN UTILIZED SERVICES, WHAT SO EVER MAY BE THE REASON.

Cancellation has to be sent to us by Fax / Email.
From Date of booking – 30 days only communication charges of Rs 2000.00 per person
30 -15 Days prior to departure 25% of tour cost
14 -07 Days prior to departure 50% of tour cost
07- 03 Days prior to departure 75% of tour cost
02 Days/No show 100% of tour cost
Above are the cancellation rules but we will put our best possible effort to minimize the cancellation charges.