Terms & Conditions

Payment Policy:

1) Any confirmation is subject to a non-refundable advance deposit of Rs. 2000/- Per Person and has to be paid immediately, after that
2) Balance Payment has to be made in advance and must be paid & as per time limit given at the time of confirmation.
3) Payments can be remitted through any of the following mode and is subject to realization.
                 a. Demand Draft: In favor of Neptune Holidays Pvt. Ltd. payable at Kolkata
                 b. At Par Cheque: Issue in the name of Neptune Holidays Pvt. Ltd.
                 c. Bank Details for Cash / Cheque Deposit:
 

Account Details:

A/C NAME- NEPTUNE HOLIDAYS PVT.LTD.
BANK NAME- HDFC BANK LTD
A/C NO-06938730000093
 IFSC-HDFC0000693
PARK STREET BRANCH
KOLKATA-16
After depositing the payment, please fax us the Deposit Slip at 033-4022 9592 with the File No. or
Mail us : accounts@neptuneholidays.com

Amendment Rules:

Amendment of booked tour will be treated as Cancellation. However, minor amendments can be made on the payment of a communication charge, which will vary from case to case.

Refund Rules:

Refund will be paid to the source through which the guest has booked. Any refund will take at least 15 days to process & will be sent to you by a/c payee cheque only.

** NO REFUND WILL BE MADE AGAINST ANY UN UTILIZED SERVICES, WHAT SO EVER MAY BE THE REASON.

Cancellation Policy:

Cancellation has to be sent to us by Fax / Email.
From Date of booking – 30 days only communication charges of Rs 2000.00 per person
30 -15 Days prior to departure 25% of tour cost
14 -07 Days prior to departure 50% of tour cost
07- 03 Days prior to departure 75% of tour cost
02 Days/No show 100% of tour cost
Above are the cancellation rules but we will put our best possible effort to minimize the cancellation charges.