We Are Neptune Family

Neptune Holidays Pvt. Ltd. is one of the leading IATA approved Travel Agents of Eastern India. Our head office is at Kolkata & branch offices at Jaipur and Siliguri. With a sound experience of over 15 years Neptune has proved itself to be the most reliable & efficient among its counter parts in this region.In Neptune we have a team of experienced professionals to take care of all your travel requirements and offer the best to our customers in terms of quality & service. We give all the travel solutions under one roof. We have a Pan India Network and also have a network of worldwide partners to help us deliver the products and services to you at best available rates at minimum time.

We are well known as a true consumer oriented travel service provider, promoting many international destinations. Personalized Service, timely and accurate flow of information, reasonable prices and excellent value for your money are all that you can expect from Neptune. Our domain of travel experience covers every aspect including Holy or Spiritual Tourism, Sports Tourism, Adventure Tourism, Jungle Safaris, Educational Tours, the list remains endless.Like,

  1. Domestic and International air tickets.
  2. Tailor made Domestic & International Packages for all over the world.
  3. Passport and Visa assistance.
  4. Overseas Travel Insurance.
  5. Best rated hotel booking at very specialized rates worldwide.
  6. Transportation.
  7. Educational / Conference / Incentive Tours.
  8. Theme Tour Packages (Adventure, Pilgrimage, Trekking, Honeymoon, Weekend, etc.).

  1. A destination management service for which we are renowned and make ourselves competent enough to meet the changing need of our clients.
  2. Local representative to give our guests complete guidance regarding the tour in all major states like West Bengal, Sikkim, Assam, Meghalaya, Arunachal, Orissa & Bhutan.
  3. Innovative destination itineraries and product packages.
  4. A multi-lingual operational team aiming to provide our customers the most suitable solution in a professional, friendly and efficient manner.
  5. A comprehensive cultural understanding and knowledge of markets to assist suppliers in meeting the changing and challenging needs of our visitors.
  6. 60+ Tour professionals.
  7. Own fleet of luxury vehicles like Innova / Scorpio and Xylo in Eastern & North Eastern region.
  8. Assist suppliers to understand the consumer needs such as language, cultural and culinary requirements.
  9. Hands-on approach to customer service has earned a loyal following of clients, who attest to our superior service delivery.
        ** We are specialized in North-East & Rajasthan Tours **

Head office : Kolkata (Kolkata)

Neptune Holidays Pvt. Ltd.
Arihant Benchmark, 113/F, Matheswartolla Road, Near Topsia Crossing, Axis Bank Building, 3rd Floor, Kolkata-700046
Tel: +91 33 4022 9591;
Fax: +91 33 4022 9592
Email : domestic@neptuneholidays.com

Branch Office: Jaipur

Neptune Holidays Pvt Ltd (Jaipur)
K J City Tower , 1st Floor, Suite No. 103 , E2-Ashok Marg, C Scheme, Jaipur-302001, Rajasthan, India.
Phone :+91-141-4339595
Email : jaipur@neptuneholidays.com

Branch Office: Siliguri

Neptune Holidays Pvt Ltd (Siliguri)
43/1/1, Satyajit Roy Road, Near St. Michael School, Opp: Uttarbanga Marwari Bhawan. Jyoti Nagar, Ward No. 42.
P.S - Bhakti Nagar Thana, Sevoke Road, Siliguri-734005.
Mob: +91 9330696751, +91 9331407990;
E-Mail: slg@neptuneholidays.com

  • National Award Winner for Best Domestic Tour Operator (2016-17)
    National Tourism Award 2016-17
    National Tourism Award 2016-17
    National Tourism Award 2016-17
  • Galileo Express Travel Awards ( 2008 )
    award-1

    "As we are all set to hit the regional market in eastern India and are committed to offer the best of all in terms of quality products and excellent services, the award comes as a good source of encouragement. It becomes our foremost duty to encourage responsible tourism because if we do not, we will directly hurt ourselves.We are proud to be receiving the prestigious award this year. As we are all set to hit the regional market in eastern India and are committed to offer the best of all in terms of quality products and excellent services, the award comes as a good source of encouragement. Today, we are operating in one of the most environmentally sensitive areas in the country which have remained untouched until now. It becomes our foremost duty to encourage responsible tourism because if we do not, we will directly hurt ourselves. We believe in leaving the destination only richer and thus, safe and honourable tourism practices have to be followed. We are working on several ways of spreading awareness among locals and tourists on protecting the environment. We specialise in promoting the eastern region and are now looking at reaching countries like Singapore and similar destinat- ions, inviting people to travel to our part of the Himalayas. As we are selling rather new products, we will have to create a brand for ourselves. We are constantly exploring and implementing new ideas and exploring new aspects in every desti nation we sell.”

  • India Travel Awards East,“Best Destination Management Company”( 2014 )
    award-2

    "As we are all set to hit the regional market in eastern India and are committed to offer the best of all in terms of quality products and excellent services, the award comes as a good source of encouragement. It becomes our foremost duty to encourage responsible tourism because if we do not, we will directly hurt ourselves.We are proud to be receiving the prestigious award this year. As we are all set to hit the regional market in eastern India and are committed to offer the best of all in terms of quality products and excellent services, the award comes as a good source of encouragement. Today, we are operating in one of the most environmentally sensitive areas in the country which have remained untouched until now. It becomes our foremost duty to encourage responsible tourism because if we do not, we will directly hurt ourselves. We believe in leaving the destination only richer and thus, safe and honourable tourism practices have to be followed. We are working on several ways of spreading awareness among locals and tourists on protecting the environment. We specialise in promoting the eastern region and are now looking at reaching countries like Singapore and similar destinat- ions, inviting people to travel to our part of the Himalayas. As we are selling rather new products, we will have to create a brand for ourselves. We are constantly exploring and implementing new ideas and exploring new aspects in every desti nation we sell.”

agent-0

MTGI

agent-1

BEAUTIFUL BENGAL

agent-2

GUJARAT TOURISM

agent-3

RAJASTHAN TOURISM

agent-4

GOA TOURISM

affi-7

IATO

affi-9

ADTOI

affi-6

ASTA

affi-5

PATA

affi-3

TAAI

affi-4

UFTAA

affi-2

TAFI

affi-1

IATA

affi-8

TAAB

affi-9

BNI

affi-10

SKAL

affi-11

AUSSIE SPECIALIST

affi-12

FUNDI SPECIALIST

1) Any confirmation is subject to a non-refundable advance deposit of Rs. 2000/- Per Person and has to be paid immediately, after that
2) Balance Payment has to be made in advance and must be paid & as per time limit given at the time of confirmation.
3) Payments can be remitted through any of the following mode and is subject to realization.
                  a. Demand Draft: In favor of Neptune Holidays Pvt. Ltd. payable at Kolkata
                  b. At Par Cheque: Issue in the name of Neptune Holidays Pvt. Ltd.
                  c. Bank Details for Cash / Cheque Deposit:
 

BANK NAME - HDFC BANK LTD
A/C NAME   -   NEPTUNE HOLIDAYS PVT. LTD.
A/C NO -          06938730000093
IFSC Code -     HDFC0000693
BRANCH -       PARK STREET,  KOLKATA -16
After Depositing The Payment , Please FAX Us The Deposit Slip At 033-4022 9592 With The File No. , Or   Mail Us : accounts@neptuneholidays.com

Amendment of booked tour will be treated as Cancellation. However, minor amendments can be made on the payment of a communication charge, which will vary from case to case.

Refund will be paid to the source through which the guest has booked. Any refund will take at least 15 days to process & will be sent to you by a/c payee cheque only.

** NO REFUND WILL BE MADE AGAINST ANY UN UTILIZED SERVICES, WHAT SO EVER MAY BE THE REASON.

Cancellation has to be sent to us by Fax / Email.
From Date of booking – 30 days only communication charges of Rs 2000.00 per person
30 -15 Days prior to departure 25% of tour cost
14 -07 Days prior to departure 50% of tour cost
07- 03 Days prior to departure 75% of tour cost
02 Days/No show 100% of tour cost
Above are the cancellation rules but we will put our best possible effort to minimize the cancellation charges.

                                                       Neptune respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.In general, you can visit Neptune website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you.With specific reference to booking / requesting a query, Neptune collects the following personal sensitive information from you while transacting through us:

•    Name and Gender
•    Contact Number
•    Address
•    Total Number of Guest
•    Date of birth in case of a child
•    E-mail id

                                                        Neptune does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.Information like Mobile no., E-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the Neptune website, but you may be unable to access certain options, offers and services.Neptune will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

Thanks for visiting us,feel free to contact us in case of any query.